SA Baxter FAQs

How can I order SA Baxter Hardware?

Our products are sold exclusively through our showrooms in New York City and London; pricing is available upon request. An Account Manager will provide pricing, dimensions, and request any other information necessary to fully specify your project. To obtain a quote, please call us, visit a showroom or email hardware@sabaxter.com.

New York Showroom

New York Design Center
200 Lexington Avenue
Suite 1205
New York, NY 10016
T: (212) 203-4382

London Showroom

Design Centre Chelsea Harbour
Third Floor, Centre Dome
Unit 314
London, SW10 0XE
T: +44 (0) 20-8196-2410

Can I request samples?

To request samples, please email the information below to hardware@sabaxter.com:

  • Contact Information
  • Company Name
  • Product Sample requested, please include the sample number (indicated on each product page)
  • Finish desired

A sales associate will contact you once your information has been received.

Where can I find the price list?

Pricing is available upon request. An Account Manager will provide pricing, dimensions, and request any other information necessary to fully specify your project. To obtain a quote, please call us, visit a showroom or email hardware@sabaxter.com.

New York Showroom

New York Design Center
200 Lexington Avenue
Suite 1205
New York, NY 10016
T: (212) 203-4382

London Showroom

Design Centre Chelsea Harbour
Third Floor, Centre Dome
Unit 314
London, SW10 0XE
T: +44 (0) 20-8196-2410

What form of payment is accepted?

SA Baxter accepts checks and wire transfers. Please contact a sales associate for account details.

How do I clean my SA Baxter Hardware?

Most of our finishes are living finishes and are meant to age with time and use. When cleaning is necessary always use a non-abrasive cloth and never use harsh chemicals or soaps. Our brass, bronze and copper finishes are antimicrobial with the inherent ability to eliminate a wide range of harmful microbes relatively rapidly with a high degree of efficacy.

To clean any hardware with a plated finish, use a dry jewelers cloth. If spot cleaning is truly necessary, use a damp cloth.

For hardware with all other finishes, use a damp, non-abrasive cloth.

Click here for Metal Flooring Installation and Maintenance

How will salt and seawater affect SA Baxter hardware?

Salt and sea water will accelerate the aging process by changing the hardware’s color, sheen, and texture. SA Baxter can recommend finishes most suitable for marine environments.

What if I want to create something unique?

SA Baxter offers a custom service for those clients wishing to modify an existing SA Baxter product or develop their own unique design. SA Baxter produces real-time designs, generates cost projections, 3-D models and builds exact prototype pieces. An experienced sales associate will guide clients through the process, ensuring designs are fully functional, a realistic timeline is assigned and all hardware is specified and scheduled on a door-by-door basis. Your sales associate will be available during the entire process to answer questions and make recommendations as necessary.

Please contact us to speak with a sales associate or visit our Bespoke section.

Do you have a catalog available?

Download our catalog. If you are a Trade Professional and require a hard copy of our catalog, please email hardware@sabaxter.com with your mailing address.