Refund policy

At SA Baxter, each piece of hardware is crafted with meticulous care and attention. Because our products are custom-made, returns are extremely limited. 

How to Start a Return

To request a return authorization, please contact us at:

hardware@sabaxter.com

If your return is approved:

• We will issue a Return Merchandise Authorization (RMA)
• A return shipping label will be provided
• Instructions for packaging and return shipment will be included

Items sent back without prior approval will not be accepted.

You may contact us anytime with return questions at hardware@sabaxter.com.